How we furnish an office.

The eight steps

1. The initial call — a few minutes

Headcount, square footage, the building, your timeline, and roughly where the budget sits. We ask whether you have architectural drawings, whether you have furniture preferences already, and whether this is a new build, a reconfiguration, or a relocation — those three run differently from here.

By phone, by video, or in person at any of our four locations. This call exists to find out whether we are the right fit, not to qualify you.

2. The on-site walkthrough — 45 to 90 minutes, free

We come to you. Someone from our team measures the actual floor: wall lengths, column placements, electrical outlet locations, door swings, ceiling heights where they matter, and the window placements that quietly decide where a monitor can go. If you already have current drawings — DWG, dimensioned PDF, marked-up plans — we work from those and measure to verify rather than starting over.

The other half of the visit is conversation. How does your team actually work: heads-down or collaborative, fixed desks or shared density? What is broken about the current space? What does a good move-in day look like? We ask more than we tell here, because this is the part that a floor plan cannot be reverse-engineered from.

If you are keeping some of what you already own, we look at it and sort it: what stays, what fits the new layout, what gets repurposed, what leaves. We also note the unglamorous things — loading dock access, freight elevator availability, the building’s certificate-of-insurance requirements — because catching them now is the difference between an install day and an install problem.

Nothing to prepare, and no charge. Details on the on-site measurement page.

3. Floor plan and 3D rendering — often next day, free

Our design team produces a measured floor plan and a 3D rendering of your space. Typical projects come back same-day or next-day; same-week is comfortable even up to about 50 furniture items. Large projects — 50-plus workstations, multi-floor builds, or anything where we are coordinating with a tenant-improvement contractor — can take a week or two.

For projects of real size we deliberately draft two or three alternatives rather than one: density versus private offices versus conference-room sizing. Committing to a single layout before you have seen anything is how a design becomes an argument instead of a decision.

Most vendors gate this behind a deposit or a signed proposal. We do not, and step 6 explains why it pays for itself. Details on the floor plans and 3D design page.

4. Review and revise — usually one round

One working session, often by video, walking the layout and the 3D together. This is where the real requirements surface: the conference room needs to seat fourteen, not ten; you want fewer cubicles and more huddle space; the executive office should be the corner suite.

Revisions often come back within minutes. One round settles most projects; complex ones take two or three. There is no charge for revisions, and no limit we hold over you.

5. Sample delivery — in your office, not ours

Office furniture decisions get made twice. The first time is in a catalog or a showroom: which model, which fabric, which finish. The second time is after install, when someone sits in the chair at their own desk, under their own lighting, and finds out how they actually feel about it. Most vendors are gone by then.

So we bring the finalists to you — chair models, fabric swatches, finish samples, pulled from the Euless warehouse and delivered to your office. The session usually involves the buyer plus two to four employees who will be in those chairs every day. They are the ones who should decide.

Sometimes this happens earlier, when the seating is what is driving the whole project. The order is flexible; the principle is not. Details on the sample delivery page.

6. The quote — line-itemed, tied to the drawing

With the layout settled and the chairs chosen, the quote gets written. Every line ties to a labeled piece of furniture in the floor plan, so you can see what each item is and where it goes. Typically within one to two business days of the layout review.

Where it makes sense, we quote new and pre-owned side by side so the trade is explicit rather than implied. Nobody here works on commission, so there is no version of this conversation where we make more by steering you up a tier.

That drawing then becomes the source of truth for the order and the install — which is the whole reason it was free.

7. Delivery and installation — our own crew

We do not subcontract the install. The crew that walked your space is the crew that builds it, which is why install errors are rare and get fixed fast when they happen.

• Pre-staged delivery from the Euless warehouse, so the truck loads in one move rather than a partial pull across suppliers.
• Building access handled — certificate of insurance to tenant services, freight elevator booked, after-hours or weekend scheduling if the install cannot happen during business hours.
• The build — panel assembly, work surfaces, electrical raceway connection, pedestals and overheads, chairs and accessories placed.
• Placement to the plan — desks, conference tables, casegoods, and files set in their drawn positions, with real-time adjustments if you want something moved.
• Cleanup — packaging leaves with us and gets recycled on our end, not in your dumpster. Floors swept, surfaces wiped, before anyone’s first day in the space.
• Final walkthrough — we walk the floor with whoever on your side is the right person and capture anything that needs follow-up.

One to four days depending on size. Details on the delivery and installation page.

8. Punch list — within one to two weeks

Whatever came out of that final walkthrough — a tweak to the install, an adjustment, an addition to the order — gets handled within a week or two of completion. The project is not finished when the truck leaves; it is finished when the list is empty.