Delivery & Installation — Eggleston Office

Service · Delivery and installation

Office furniture delivery and installation in DFW.

Our install team, dispatched from the Euless warehouse, working across all four DFW locations. The team that quotes a project is the team that builds it; the same hands that measured your space and inspected your pre-owned chairs are the hands that build your office on install day. Install errors are low because of how it is structured, and the relationship that follows is post-install support from the same team that ran the build.

Get a quote with install (469) 324-5600

In-house

Our team handles delivery and installation across DFW with white-glove care. Uncrating, assembly, placement, and clean-up are all part of the engagement. The same crew that walked your space during measurement is the crew that builds it on install day, so install errors are low and recovery is fast when something needs adjustment.

The same team-members who walked the space during field measurement are the team-members on the install crew. They have seen the detailed floor plan, they know which workstations are pre-owned and which are new, and they recognize the units coming off the truck because the units were inspected and pre-staged at our Euless showroom before delivery. Errors that do happen get resolved at the install rather than escalated through three layers of vendor relationships. This is the most consequential operational choice we have made about how to run the business; it is also the choice that customers comment on the most after their first install.

What install includes

  • Delivery from the Euless warehouse to your site — pre-staged so the truck loads in one move, not a partial pull from suppliers’ separate warehouses.
  • Building access coordination — certificate of insurance to the building’s tenant-services group, freight elevator scheduling, after-hours coordination if the install is outside business hours.
  • Cubicle and workstation build — panel assembly, work-surface installation, electrical raceway connection (to the building’s pre-run electrical), pedestal and overhead bin install, task chair placement, accessory placement.
  • Office furniture placement and adjustment — desks, conference tables, casegoods, lateral files, accent furniture all set in their detailed floor plan-layout positions; adjustments made in real time when the customer wants something tweaked.
  • Cleanup — packaging materials removed from the site (we recycle on our end, not your dumpster), floor swept, surfaces wiped down before the customer’s first day in the space.
  • Final walkthrough with the customer — we walk the floor with whoever from the customer’s team is the right person, point out anything we want them to know about the install, and capture a punch list of any items needing follow-up.

Service area

The Dallas-Fort Worth metroplex is the standard service area — every county in the DFW MSA, plus the regular spillover into Denton, Collin, Tarrant, Dallas, Rockwall, Ellis, Johnson, Parker, and Wise counties. The four Eggleston Office locations together cover most of the metroplex within a 45-minute install drive from the Euless warehouse: Fort Worth and HEB area on the west; downtown Dallas, East Dallas, the Park Cities, and Mesquite on the east; Plano, Frisco, McKinney, Allen, Richardson, Carrollton, and Lewisville on the north.

Outside DFW, we will quote on a project-by-project basis. Recurring out-of-region work has gone to Waco, Tyler, Sherman, and (occasionally) Oklahoma City and Shreveport when project economics work. The constraint is rarely physical distance and almost always whether the build is large enough to absorb the freight and per-diem labor cost relative to the customer’s budget envelope.

After-hours and weekend installs

We schedule after-hours and weekend installs regularly for customers whose business cannot accommodate daytime install disruption. Three recurring scenarios:

  • Healthcare and dental practices — clinic and procedure schedules cannot pause for an install; weekend or evening builds let the practice see patients without interruption.
  • Law firms with court-driven schedules — partner offices and conference rooms in active use cannot be vacated mid-week; weekend installs accommodate the firm’s calendar.
  • 24/7 operations and customer-facing spaces — reception areas, building lobbies, and any space that customers see during business hours often install after-hours so the public-facing experience is not affected.

After-hours and weekend labor carries a premium — typically a premium above standard daytime rates, depending on the day, the timing, and the building’s after-hours access requirements. The premium shows on the quote as a separate line item so the customer can decide whether the schedule benefit is worth the cost. For most customers in the recurring scenarios above, it is.

Building access and insurance

Most DFW commercial buildings — downtown Class A towers, Tollway corridor mid-rises, suburban office parks — require a certificate of insurance from the install vendor before granting building access. Some require additional documentation: workers’ compensation certificates, named-additional-insured riders for the building’s tenant-services entity, hold-harmless clauses, after-hours access waivers, freight elevator booking confirmations.

We carry general liability, workers’ compensation, and cargo insurance with COI on file for all standard requirements, and we turn additional documentation around within one business day. Customers do not need to handle insurance coordination; the install team takes the building’s requirement spec and provides whatever is needed before the install date. For first-time projects in unfamiliar buildings, the discovery call covers the building’s requirements upfront so nothing surfaces at the last minute.

Frequently asked questions

Smaller orders (10 to 25 chairs, no cubicle build) install in a half day to one full day. Mid-sized projects (a single floor of 25 to 50 workstations) install in two to four days. Larger projects (50+ workstations, multi-floor builds, complex cubicle electrical) can extend to one or two weeks. The detailed floor plan drives the install schedule; the quote shows the projected install duration as a line item.

Most errors get resolved on site. The install team has parts, tools, and warehouse access in real time; a missing pedestal becomes a phone call to Euless and a runner with the part in 45 minutes. Errors that cannot be resolved on site — a manufacturer-shipped chair with a defective mechanism, a panel finish that came in the wrong color — get documented in the punch list, the install proceeds around them, and the resolution happens within the following one to two weeks.

Yes for projects where the customer is replacing existing furniture in the same space. We will remove and recycle (or, when applicable, route to liquidation) the existing furniture as part of the install, with the removal scheduled before the new install begins. Removal-only projects without a paired install go through our liquidation service with its separate intake.

Yes — this is common for tenant-improvement projects. The GC handles building finishes, electrical, and HVAC up to the day before our furniture install; we arrive when the floor is clean and ready for furniture. For projects with overlapping schedules (last-day GC punch alongside first-day furniture install), we coordinate with the GC’s site supervisor on access, sequencing, and shared use of freight elevators.

For mid-sized installs, two to four people from the Eggleston Office team, plus one crew lead who has been on the project since field measurement. For larger installs, four to eight people. The crew arrives in branded vehicles with tools, parts, and the day’s allotted furniture pre-loaded. The crew lead checks in with the customer’s primary contact at the start, walks any specific install priorities, and handles all coordination with building staff (security, freight elevator operators, anyone whose approval the install needs).

Within the first 30 days after install, we expect (and budget for) follow-up adjustments. A workstation that needs a slight repositioning, a cubicle electrical that needs a re-route, a chair adjustment that the user wants tuned. These are handled at no charge as part of the install. Beyond 30 days, post-install support continues for the duration of warranty coverage on the furniture; warranty service, replacement parts, occasional adjustments. The same phone number that quoted the project handles all of it.

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